Azi Counselling & Associates offers counselling services to clients through video conferencing technology and telephone.
Our Telehealth services allow clients to connect with their healthcare provider in a flexible, secure, easy, innovative, and convenient way! We have training on how to deliver services through this channel. Our counsellors take professionalism and privacy seriously, and our care is, as always, client-focused.
The Online Appointments feature was built exclusively within Jane and it is all provided within our secure infrastructure that meets our privacy standards. We are not white labeling a 3rd-party solution behind the scenes. We are using a standard that provides peer-to-peer audiovisual communication. This means that all the traffic flows directly between each user’s web browser and completely bypasses our servers. The traffic is also encrypted in transit and none of the data is stored anywhere at any time.
This approach ensures our online appointments are PIPEDA and HIPAA and address the major privacy concerns clinics and patients have around Telehealth.
Frequently Asked Questions
Is Telehealth for you?
services, Telehealth is an alternative for your sessions. Call or email today for a free consultation to find out if Telehealth is appropriate for you.
Are your sessions covered by benefits?
Registered Clinical Counsellors (RCC), Certified Canadian Counsellor (CCC) are usually covered by many extended health benefit plans, however, this depends on your company’s specific plan. You could speak to your human resources
department or consult your benefit booklet, which contains the specifics of your company’s health plan to determine what kind of coverage you have. Ask if your insurance covers Registered Clinical Counsellor (RCC), Certified Canadian Counsellor (CCC).
We do not accept payment directly from the insurance company. We can act on your behalf though, and provide your insurance company with all the necessary information to ensure that you receive the coverage to which you are entitled to quickly. With electronic claims processing, you will often receive payment from the insurance company within three to five business days. Most insurance companies allow for direct deposit as well, further expediting your
If your plan does not cover RCC, CCC, but covers Registered Psychologist or Social Workers, you can make a request to your employer and insurance company that they adjust your plan.
What are the benefits of virtual counselling?
Web counselling is easily accessible to all those who wish to use it. Online therapy overcomes barriers that may preclude others from seeking therapy. For example, individuals residing in rural or remote areas where there are no counselling services can benefit from the accessibility of online counselling.
Those that are physically disabled or unable to leave their home can also easily access such services with little inconvenience. Those that have visual and hearing impairments can also benefit from such services. Web counselling has also shown to be effective in encouraging children and teenagers to receive therapy as they seem to be more comfortable with using the internet.
Online therapy is convenient. Both the therapist and the client have the convenience of corresponding with each other at a range of variant times. This style of therapy can take away the hassle of scheduling and setting appointments more common in traditional settings. This also creates an opportunity for the therapist to extend their services to more clients as appointments can be potentially scheduled over 24 hours and reach a larger geographical region.
For those individuals who are ambivalent about therapy or who may be uncomfortable with traditional models of therapy, may find online counselling more suitable whereby it has been found that online therapy is preferred by those who are uncomfortable with talking face to face with someone about their problems
Why would I want to talk to a therapist?
Mental Disorders: People struggling with depression, anxiety, phobias, addiction, PTSD, ADHD, etc. may seek therapy to treat the problem and/or learn healthy ways to cope. In many cases, disorders are treated medically in conjunction with therapy
Distress: One-way therapists determine the severity of an issue is to look at how much distress it causes the individual. For example, one young woman may be distressed about leaving home for college, while another is delighted. If the level of distress is prohibiting her ability to sleep, eat, study, socialize, or enjoy life, therapy may be a healthy option.
Support/Coping: Loss is a common reason for people to seek therapy. Therapy can provide a safe, supportive place for people to talk about grief, adjustment to physical illness, the end of a relationship or job, abuse issues, or any change in life circumstances that cause distress. Therapists help clients learn coping skills to get them through these times.
Communication: Many people come to therapy looking for help with their relationships. Individual, couples, or family therapy can address a common source of distress: poor communication and difficulty resolving conflicts. Some therapists are highly skilled at helping people communicate their needs and feelings constructively.
Self-Exploration: Some people come to therapy to gain a deeper understanding of self. They want to know why they do what they do, why they feel what they feel, and determine how much control they have over those areas. Sometimes this exploration is used to determine career, relationship, and personal goals.
Deciding to allow someone into your world is not something we take lightly, we believe in a supportive approach to help you live a more meaningful life.